Some are wondering why Air Canada appears to be charging hundreds more for additional checked luggage for this one particular Caribbean destination, compared to others.
With their promise of cheaper fares and no unnecessary frills, a flurry of so-called discount airlines has burst onto the Canadian scene in the last few years.
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Federal Transport Minister Omar Alghabra said Thursday the Liberal government is “not hiding” from the travel debacle that unfolded over the holidays, while airline executives largely blamed the chaos on Mother Nature.
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Canada should make it so air travellers are automatically entitled to compensation from airlines when their flights are disrupted, rather than having to make claims on their own, a passenger advocate said Tuesday.
A winter getaway to Mexico ended in frustration and exhaustion for Shannon Dryer after weather-related disruptions delayed her family's return to British Columbia, sent their luggage astray and highlighted the many ways a vacation can go awry.
The federal government is advising Canadians in Mexico to limit their movements and shelter in place due to violence in the northwestern part of the country.
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Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says “most of our customers enjoyed their holidays with minimal disruption.”
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Hundreds of Sunwing Airlines passengers are banding together and mulling a class-action lawsuit after being caught up in a wave of cancellations and lawsuits that left many stranded in tropical destinations, unable to return to Canada.
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The federal Conservatives and NDP are requesting the urgent testimony of the Liberal transport minister after hundreds of travellers were stranded over the holidays.
Robyn Fant and her family found their final missing suitcase among a sea of unclaimed bags at Vancouver International Airport on Tuesday, just as they were to board a flight home to North Carolina after an annual ski trip to Whistler, B.C.
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The U.S. announced new COVID-19 testing requirements Wednesday for all travelers from China, joining other nations imposing restrictions because of a surge of infections.
Passengers travelling through Terminal 3 at Toronto Pearson International Airport are reporting serious baggage delays as the airport struggles to catch up from a broken luggage belt.
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