The Federal Court has punted consideration of airfare refunds, which customers say they are owed following hundreds of thousands of cancelled flights, to provincial courts.
Ontario Premier Doug Ford is calling on the federal government to support the replacement of its 14-day quarantine measure for international travellers with rapid COVID-19 testing.
New federal support for Canada's pandemic-battered airline industry will be contingent on carriers providing refunds to passengers whose flights were cancelled, the government announced on Sunday.
Rob Przybylski and Courtney Ross were slated to wrap up the month on a Costa Rican beach, sipping sugarcane cocktails with friends and family as they celebrated their wedding.
Canada's transportation regulator says poor preparation by airlines for the new air passenger rights charter led to communication problems that frustrated travellers and denied some their proper compensation following flight delays or cancellations.
Air travellers will be able to apply within two weeks for unique codes intended to prevent mismatches with names on the country's no-fly list, Public Safety Canada said Wednesday.
WestJet says it will begin providing refunds to passengers who had their WestJet and Swoop flights cancelled by the airlines as a result of the COVID-19 pandemic - the first airlines to offer full refunds for all flights in Canada.
The government's top public health agency is raising the importance of wearing face masks on planes, trains and buses, although the Trump administration has resisted making masks mandatory for travellers.
The Liberal government should ensure airline passengers receive refunds for flights cancelled due to the COVID-19 pandemic, opposition parties demanded Monday.
What will it take to get people flying again? International air traffic is down 92% this year as travellers worry about catching COVID-19 and government travel bans and quarantine rules make planning difficult. One thing airlines believe could help is to have rapid virus tests of all passengers before departure.
WestJet Airlines Ltd. is suspending operations to four cities in Atlantic Canada and slashing service to others in the region as the pandemic continues to take a toll on the airline industry.
Air Canada is still looking to take Transat AT under its wing despite the COVID-19 pandemic that has rocked the airline industry, but it will pay far less than originally expected.
Air Canada is pushing to drop the 14-day mandatory quarantine period for travellers returning to the country in favour of a test-based approach despite multiple flights still landing in the country with COVID-19 positive passengers.
