Federal Transport Minister Omar Alghabra said Thursday the Liberal government is “not hiding” from the travel debacle that unfolded over the holidays, while airline executives largely blamed the chaos on Mother Nature.
Canada should make it so air travellers are automatically entitled to compensation from airlines when their flights are disrupted, rather than having to make claims on their own, a passenger advocate said Tuesday.
A winter getaway to Mexico ended in frustration and exhaustion for Shannon Dryer after weather-related disruptions delayed her family's return to British Columbia, sent their luggage astray and highlighted the many ways a vacation can go awry.
Hundreds of Sunwing Airlines passengers are banding together and mulling a class-action lawsuit after being caught up in a wave of cancellations and lawsuits that left many stranded in tropical destinations, unable to return to Canada.
Robyn Fant and her family found their final missing suitcase among a sea of unclaimed bags at Vancouver International Airport on Tuesday, just as they were to board a flight home to North Carolina after an annual ski trip to Whistler, B.C.