As the Canadian travel industry continues to struggle with an unprecedented rebound in demand, WestJet Airlines Ltd. is flying 32 per cent fewer flights in and out of Toronto Pearson International Airport in July than it did pre-pandemic.
Consumer rights advocates are demanding Air Canada provide compensation to many of the hundreds of thousands of passengers whose summer flights it cancelled.
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Air Canada is cutting more than 15 per cent of its scheduled flights in July and August as airports face lengthy delays and cancellations amid an overwhelming travel resurgence.
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A majority of domestic flights to Canada's busiest airports were delayed or cancelled over the past week as the effects of an overloaded international network continue to ripple across the country.
The federal border agency is not moving fast enough to fill staff shortages that have bogged down airport traffic and revved-up passenger frustration, the union representing customs officers says.
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The Canadian Transportation Agency says the total number of complaints it faced about air travel rose last year, boosted by a backlog of issues carried over from the previous year.
Canada's transport regulator aims to beef up its passenger rights charter, placing more stringent rules around reimbursement by airlines - though some advocates say the rules fall short of frameworks in other countries.
The Netherlands' busiest airport is reining in flight departures over its busy summer period because shortages of security staff mean it cannot cope with the high demand as many families take to the skies for the first time since the coronavirus pandemic has eased.
The Canadian government will "suspend" COVID-19 vaccine mandates for domestic and outbound international travellers and federally regulated workers, ministers announced Tuesday.
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The federal government will announce this week that vaccine mandates for domestic travel on planes and trains as well as outgoing international travel will be suspended, CTV News has learned.
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Ottawa's suspension of randomized COVID-19 testing at customs marks a major shift toward clearing clogged terminals, but more measures are needed to end airport gridlock, industry groups say.
The federal government says it will pause all mandatory random COVID-19 tests at Canada's airports for vaccinated travellers until the end of the month, starting Saturday.
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