The Canadian Transportation Agency says the total number of complaints it faced about air travel rose last year, boosted by a backlog of issues carried over from the previous year.
Canada's transport regulator aims to beef up its passenger rights charter, placing more stringent rules around reimbursement by airlines - though some advocates say the rules fall short of frameworks in other countries.
The Netherlands' busiest airport is reining in flight departures over its busy summer period because shortages of security staff mean it cannot cope with the high demand as many families take to the skies for the first time since the coronavirus pandemic has eased.
The Canadian government will "suspend" COVID-19 vaccine mandates for domestic and outbound international travellers and federally regulated workers, ministers announced Tuesday.
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The federal government will announce this week that vaccine mandates for domestic travel on planes and trains as well as outgoing international travel will be suspended, CTV News has learned.
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Ottawa's suspension of randomized COVID-19 testing at customs marks a major shift toward clearing clogged terminals, but more measures are needed to end airport gridlock, industry groups say.
The federal government says it will pause all mandatory random COVID-19 tests at Canada's airports for vaccinated travellers until the end of the month, starting Saturday.
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The Biden administration is lifting its requirement that international travelers test negative for COVID-19 within a day before boarding a flight to the United States, ending one of the last remaining government mandates designed to contain the spread of the coronavirus.
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Kelly Potter Scott has been looking forward to taking her 10-year-old daughter across the Canadian border for the first time for a girls' getaway in Upstate New York in a couple of weeks.
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Transport Minister Omar Alghabra says the federal government is working on new measures to help ease delays at major airports, adding that a “similar phenomenon” is happening worldwide.
