Flair Airlines Ltd. has the highest number of complaints per 100 flights of all the major airlines in Canada, according to the Canadian Transportation Agency, as airlines have had a rocky recovery year with delayed and cancelled flights.
Air Canada says its communicator system has begun to stabilize after experiencing technical problems on Thursday morning, but travellers are still expected to face delays and cancellations before it is back fully up and running.
The pilots union at the country's largest airline has opened the gate to bargaining ahead of time - as early as next month, amid peak travel season - adding pressure to an industry under scrutiny after a rocky year.
Whether travelling by plane, train or automobile, francophone travellers are struggling to access services in their language, Canada's official languages commissioner said Tuesday. His 2022-23 report shows Air Canada received the most complaints.
Virgin Galactic completed what is expected to be its final test flight Thursday before taking paying customers on brief trips to space, marking what the space tourism company described as a “fantastic achievement” in what has been a long road to commercial operations.
WestJet continued to ramp up operations on Friday in an effort to restore the long weekend travel plans of thousands of passengers upended by flight cancellations before the airline reached a last-minute deal with its pilots.
WestJet cancelled more than 100 flights on Thursday after talks with the pilots' union hit a “critical impasse,” throwing travel plans into turmoil for thousands of passengers ahead of the May long weekend.
WestJet CEO Alexis von Hoensbroech says the company and its pilots' union remain far apart on key sticking points - especially wages - as negotiations heat up and the clock ticks down on a strike deadline.