Tue Jan. 13 2009 3:34:50 PM
Riders question effectiveness of new Greyhound security
cp24.com
A Greyhound bus sits at the Toronto terminal on Tuesday, Jan. 1, 2008. (CP24/Maurice Cacho)
Passengers wait inside the Toronto bus terminal on Tuesday, Jan. 1, 2008. (CP24/Maurice Cacho) |
Greyhound says it has beefed up security checks of passengers boarding its buses, but the random nature of the new measures has left travellers wondering if the carrier is doing enough.
The coach line announced big changes last month to deter violence aboard its coaches, saying it planned to use metal-detecting wands on passengers, conduct carry-on baggage searches and only allow purses and lap-top bags on the passenger section of the bus.
The measures were initiated after a Greyhound passenger was stabbed and beheaded by his seat-mate during a bus ride through southern Manitoba in late July.
Less than two months later, another man was stabbed aboard a Greyhound bus in northern Ontario.
The new procedures, put in place in western Canada on Dec. 9, were rolled out in Ontario on Dec. 15.
However, numerous passengers who have travelled through Toronto's main bus terminal since that date say they have seen no or little sign of the heightened security.
"I have never gone through a metal detector or any checks like that," says Abdullah Samadi, a student at Trent University who travels to Peterborough regularly.
"After hearing several news stories on the TV, you want those measures to be taken by the Greyhound to get rid of those accidents. I am a frequent traveller and I have never been through a metal detector -- but it's definitely a good idea."
Bus rider Serge Mercier says he has never encountered any problems bringing his bags on board.
"There is no security for people," he says. "You can take anything on the bus."
A Greyhound employee who spoke with CP24.com said he had seen no evidence of a coordinated security effort at Toronto's main terminal, Ontario's busiest bus station.
Other Toronto terminal employees approached by CP24.com said they weren't authorized to speak to the media.
However, Greyhound spokesperson Eric Wesley, based in Texas, said the new measures aren't meant to be carried out exactly the same in each location -- but that they have been implemented in Ontario.
"We do the hand-wanding at some locations and not at others," he said in a phone interview. "That way, nobody knows exactly when and where it's going to take place."
He said Greyhound is not publicly identifying locations where extra security has been added "to protect the program's effectiveness."
Of the frequent travellers who spoke with CP24 at Toronto's bus terminal, only one reported seeing a metal-detection wand in use at the station, and said that was only on one occasion.
Jim Higgs, president of the Amalgamated Transit Union section that represents western Canada's bus drivers, says he's surprised to hear how little Torontonians have seen of the new measures.
In his home city, Calgary, passengers travelling on most schedules are being checked for metal and all large baggage is being stowed underneath the passenger compartment.
He says bags searches have lessened the rate of alcohol-related incidents while travelling, as alcohol is not allowed in the passenger compartment.
Higgs says his union is "satisfied" with how security is being handled in western Canada, provided that Greyhound continues to expand the procedures to more routes.
A security expert consulted by CP24.com said random searches won't catch everyone who has poor intentions.
"Those random checks definitely do not make you safer (if you are) travelling on a bus that doesn't get checked," said the source, who did not want to be named, but who has handled security for the Canadian National Exhibition, numerous large events and several big-name celebrities.
It is impossible to handle security exactly the same everywhere due to the vast array of different types of stops along Greyhound routes, says Wesley.
"We couldn't do it in every single location," he says. "We have too many rural stops."
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Comments are now closed for this story
January 12, 2009 at 3:46:00 PM
keeper
Passengers are much more likely to be killed by an arriving/departing bus while they are standing like poorly kept livestock in the outer terminal than they are by another passenger. For a so called World Class city, the Toronto bus terminal is a dangerous disgrace.
January 12, 2009 at 3:57:43 PM
JoshG
So true, I have almost been hit trying to get to my platform numerous times at that station. The giant lines just add to the danger as well.
January 12, 2009 at 5:07:02 PM
Carmen Chiappetta
Shortly after the beheading
on the Greyhound Bus I was
boarding a Greyhound Bus enroute to Toronto. I spotted of guy that looked to have been drinking or was under the influence of drugs
holding and swinging a hammer in the line ahead of me.
I was terrified. I waited for him to board knowing fully well that the driver wouldn't allow him to carry a hammer like that onto a bus, not after what had happened.
When he was not even questioned about it I was
terrified and shocked.
I changed my mind and took the GO Bus. I was very fearful for all the other passengers on that bus.
January 12, 2009 at 7:20:11 PM
DANNY
ITS TOO BAD THERE ARE SO MANY WEIRDOS AROUND AND GRAYHOUND JUST DOSENT WANT TO SPEND THE BUCKS TO ENSURE YOUR SAFE PASSAGE. WELL WHEN THERE SALES START DROPPING OFF MAYBEE THEY WILL WAKE UP.
January 13, 2009 at 3:52:56 PM
Shona- Scarborough
To ensure public safety should be our number one prioirity. When talking about transportation safety, it's usually about TTC or GO, but what about GreyHound!! Its time to open your eyes and put your feet down on the restrictions for getting on the bus. I mean all it took Canada's Wonderful was one shooting before they started to inspect every person entering, so why not buses??
January 13, 2009 at 4:20:33 PM
june
it is really scary u cannot take the bus now without being nervous. i have taken the bus for the last 35yrs. never a problem. Just after the incident i took the bus to montreal and I was nervous the whole way.
January 13, 2009 at 4:22:03 PM
june
It is pretty sad that anyone has to be nervous taking the bus anywhere.
I have taken the bus for 35 yrs never a problem.
January 13, 2009 at 6:13:32 PM
Mike
What's sad is that in this day and age, law abiding and good citizens aren't allowed to protect themselves and their loved ones. We all have to depend on police to protect us, and when seconds count, police is there in minutes. Go figure.
Allow people to protect themselves, allow tazers, pepper sprays and even firearms with proper training and world will be a much safer place.
January 13, 2009 at 8:47:37 PM
Frank
Maybe gonna have to not take the bus!
January 14, 2009 at 9:14:51 AM
Samantha
I travelled on Greyhound from Toronto to Barrie on December 25th and there were absolutely no signs of new security measures having been implemented. There was no sign of any new type of security presence inside the station either. The one way price at Christmas was 25.99 and I came back on Go Transit for 10.95. Considering the amount of money they are charging for tickets they should provide better service.
January 14, 2009 at 1:21:25 PM
long trips
I took a Greyhound bus back in 1999 from Toronto to Winnipeg (it was December). I remember one man who was drunk as a skunk and he was causing so many problems for other riders that after 12 hours and 2 bus drivers, after a meal break, the bus driver wouldn't let the passenger back on the bus.
One thing you know that, travelling on the bus, you should expect to have a minimum 1 crazy person per trip. It wouldn't be a greyhound trip without them.
I took another trip to the great white north in the summer and a passenger claimed he was a doctor and wanted to know all sorts of personal questions like if I love my kids and if I was happy in my marriage and how my family relationship was.